Unicoi County Gas Utility District will make free service calls, within certain broad guidelines, on customer appliances connected to our mains. Every effort will be made to answer all calls in a timely manner and in most circumstances, during regular business hours on the same day. If parts are needed to complete the repair, the parts will be ordered from the manufacturer and installed at the customer’s request and with a charge for parts and labor. Free services available to our customers and communities

• Adjustments and Conversion of Gas Appliance Burners and Controls (No parts needed)
• Gas Light Turn-on and Relighting replacing of mantles and glass
• Disconnection of Residential Appliances (Disconnect and Cap Existing Pipe only–Removal of piping will be charged to Customer)
• Meter Turn-Off
• Furnace and Space Heater Turn-Off
• Seasonal Lighting and Safety Inspection of Gas Heating Equipment (Once per Year)
• Service Calls to Diagnose Appliance problem, excluding Central heating and air units
• Check for Natural Gas Leaks
• Locate Natural Gas mains and service lines in areas of Proposed Excavation